Shipping Policy

Last Updated: [Month Day, Year]

At Catacomb Collective, every order is packed by hand and shipped with care — no dropshipping, no middlemen. Each piece is part of our story, and we make sure it reaches you safely.

Processing Times

All orders are processed within X–X business days after purchase.
During new drops or restocks, please allow a few extra days — we’re a small team and we print, pack, and ship everything ourselves.

Shipping Methods & Costs

We currently ship within the United States.
Shipping rates are calculated at checkout based on your location and carrier.

Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.

Lost, Delayed, or Damaged Packages

Once your order leaves our hands, it’s in the care of the carrier — but if your package is lost or arrives damaged, email us at [insert@catacombcollective.com] and we’ll work with you to make it right.

We’re riders and creators — we get it. You waited for this drop, and we’ll do what we can to help.

International Orders (if applicable)

If you plan to ship outside the U.S., reach out before ordering so we can confirm rates and customs details. Any import taxes or duties are the buyer’s responsibility.

Returns & Exchanges

If your order arrives defective or incorrect, contact us within 7 days of delivery with your order number and photos.
Because most of our products are limited drops, we can’t guarantee exchanges — but we’ll always do our best to help.

Contact

For questions about shipping or special requests, hit us up:
📧 [insert@catacombcollective.com]